Cancel my account

  • amigracelcsw
    Asked on August 22, 2018 at 8:18 PM

    cancel my account. I was under the impression I manually cancelled jot form 3 months ago but see you are still processing my credit card and taking payments! I would like a refund for 3 months. Cancel (again) my account asap, you are not authorized to charge anything from my bank account.


    Ami Grace Quinn

  • Kiran Support Team Lead
    Replied on August 22, 2018 at 9:53 PM

    This is a duplicate thread to https://www.jotform.com/answers/1560405 which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread. Also, please note that your account is now downgraded to Free. 

    Thank you!