Cancel my account

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    Asked on August 22, 2018 at 08:18 PM

    cancel my account. I was under the impression I manually cancelled jot form 3 months ago but see you are still processing my credit card and taking payments! I would like a refund for 3 months. Cancel (again) my account asap, you are not authorized to charge anything from my bank account.

    Ami Grace Quinn

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    Answered on August 22, 2018 at 09:53 PM

    This is a duplicate thread to which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread. Also, please note that your account is now downgraded to Free. 

    Thank you!