Card Forms: Ability to send the email verification code email in other languages

  • Sascha_Reinhardt
    Asked on August 23, 2018 at 5:20 AM

    How can i translate the Email with the verification Code: 

    "Hi!

    Here is the confirmation code for your online form:

    6702

    All you have to do is copy the confirmation code and paste it to your form to complete the email verification process."

    into german?

    Jotform Thread 1560670 Screenshot
  • Kiran Support Team Lead
    Replied on August 23, 2018 at 9:25 AM

    I understand that you want to send the email verification code to be sent in German. Unfortunately, it is only possible to send the emails in English only. If you are referring to the same, please confirm so that we can send the thread to our backend team as a feature request. 

    Thanks!

  • Kiran Support Team Lead
    Replied on August 23, 2018 at 9:28 AM

    Also, let us know if the translated email to be sent when the form is enabled with Multi-language options.

    Thanks.

  • Sascha_Reinhardt
    Replied on August 23, 2018 at 9:35 AM

    The email is also in English even if everything is set to German.

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  • Sascha_Reinhardt
    Replied on August 23, 2018 at 9:37 AM

    Please make it possible for us to receive the texts in the email in a German version or to edit the texts ourselves. Without this possibility, the widget in Germany is not useful.

  • Kiran Support Team Lead
    Replied on August 23, 2018 at 10:54 AM

    Thank you for your confirmation. We are now forwarding the thread to our backend team for evaluation of your request. Unfortunately, we cannot provide any ETA at this moment. However, if there is any news you'll be updated here on this thread.

    Thank you!

  • Sascha_Reinhardt
    Replied on October 18, 2018 at 8:36 AM

    Is there any news about the translation? We urgently need the text in the email in GERMAN.

  • Randy
    Replied on October 18, 2018 at 9:39 AM

    Sorry, we can not provide ETA right now about the issue. It is up to our developers' workload and the number of users wants this feature. If there will be an update you will be notified immediately.