What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The Mailchimp Api doesn't work

    Asked by TornoHydramatic on December 11, 2012 at 11:36 AM


    Hi, dear friends.

    Firstly I want to say congratulations for this values form services, thanks.


    For another hand I have had problems with the mailchimp api's tool. I have connected my mailchimp account to my Jotform but when subscribers fill the form trough my web page, my new contact does not appear in my mailchimp list. What can I do ro solve this problem?, What is failing?.


    Thanks for all your support in this issue.


    Torno Hydramatic

    Page URL:

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    JotForm Support

    Answered by EduardoMendez on December 11, 2012 at 02:19 PM

    Hi there, 

    I have tested on a form and was able to reproduce the issue.  In fact, I was not able to complete a new integration to MailChimp.

    I have forwarded this to our dev team and they will be contacting you as soon as there is an update on the issue.

    Thank you for bringing this to our attention and our apologies for the inconveniences.

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    JotForm Support

    Answered by liyam on February 07, 2013 at 06:57 AM

    Hello Torno Hydramatic.  Can you try reintegrating your form again to your MailChimp account?  I just made a test and i was able to reintegrate my form properly.