What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I delete the files so my upload space doesn't go over?

    Asked by chrismuglia on December 11, 2012 at 11:53 AM

    How do I delete the files so my upload space doesn't go over?

  • Profile Image
    JotForm Support

    Answered by jonathan on December 11, 2012 at 01:18 PM

    Hi,

    You will actually delete the submissions that have attached files on them. Deleting the submissions will then include the files on them used in the upload fields.

    Please note that deleting submissions will permanently remove all the information/data of the particular submission. It is recommended to integrate the form either to Dropbox or Google drive to have a backup copy of uploaded files. So, when the submissions are deleted from JotForm, you will still have a copy of the uploaded files in the integrated applications.

    Hope this help. Please inform us if you have further inquiry.

    Thanks.

  • Profile Image

    Answered by chrismuglia on December 11, 2012 at 03:04 PM

    I figured that :-) One by One? Is there a bulk option?

  • Profile Image

    Answered by fxr on December 11, 2012 at 03:08 PM

    You can use the 'Delete All' button to delete every submission on the current page.