Why Driving Distance Widget is not working properly?

  • Profile Image
    Asked on August 23, 2018 at 12:37 PM

    I would love to use this, but keep getting an "over limit query" error. See screen shot.

  • Profile Image
    Answered on August 23, 2018 at 01:34 PM

    We're sorry for the inconvenience.

    Could you please let us know what is the form you're working on so we can check this issue?

    Thank you!

  • Profile Image
    Answered on August 23, 2018 at 06:48 PM


    Here is your Driving Distance example from your site, and it gives the same error.

  • Profile Image
    Answered on August 23, 2018 at 08:52 PM

    The widget is probably not updated. Please clone the form and update the widget. Here's a guide: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    You can also add the widget to your test form by following this guide: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-Your-Form

    You will need a Google Maps API key. Here's a screencast:


    Give it a try and let us know if you have questions.