Unauthorized account creation

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    Randy Robinson 
    Asked on August 23, 2018 at 05:48 PM

    I recieved an email requesting confirmation of my account but I did not request an account.  Please dissociate any requests from my email.

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    Kevin_G
    Answered on August 23, 2018 at 07:42 PM

    I have checked the email address you used to used to open this post, but I cannot find a Jotform account associated, if you're referring to another email address, please kindly provide us with that so we can check. 

    You may also provide us the email you have received, please post a screenshot about it here following the guide below (attached images via email responses will not be posted on this forum): 

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We will wait for your response. 

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    Randy Robinson 
    Answered on August 23, 2018 at 08:43 PM
    Additional information
    The email used is michael.ullmam19@gmail.com and the username is antnioda159
    Sent from my Sprint Samsung Galaxy S7.
    null
    ...
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    Jan
    Answered on August 23, 2018 at 09:58 PM

    The account was already suspended and blocked the IP address of the user. Please take note that this is a spam and you do not have an account with us. You can mark the email (michael.ullmam19@gmail.com) as a spam.

    Thank you for reporting this.