Want to renew account for 2 years, have a few accounts, best solution?

  • Profile Image
    nalamdana
    Asked on December 11, 2012 at 02:52 PM

    Hi:

     

    I have a few different JotForm accounts. Most of my forms are now in the account "Nalamdana" but I have a few accounts and I'd like to consolidate them into one account.


    AND, I'd like to rename the account from "Nalamdana" (a client's name) to "MasalaMedia" (my consulting company name). 

     

    Once they're all in one place, I'm going to get a 2-year Pro plan. 

     

    I need to do all this in the next 48 hours before my current monthly  plan renews.

     

    What do you suggest as the best way to do all this?

     

  • Profile Image
    fxr
    Answered on December 11, 2012 at 02:56 PM

    Can you log in under each of the other accounts (for security reasons) and post that you want the forms moved from that account to this 'master' nalamdana account?

    Once we get all the forms into your main account, we can rename the account for you and then you can work through the upgrade process.

  • Profile Image
    nalamdana
    Answered on December 11, 2012 at 03:33 PM

    Thanks. Kade on chat support just walked me thru it. Thanks.