How do I get the data back from the Dropbox folder or has it gone for good?

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    Asked on December 11, 2012 at 03:04 PM


    Maybe  misunderstood how this works, but having upgraded our account for a few months and lnked it to a dropbox folder for capturing teh data for the form we set up, I later downgraded the accout to the "free version" as we're an NGO and only really need to use the form once a year.

    I've just noticed that the dropbox folder is empty - is this a result of the downgrade?



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    Answered on December 11, 2012 at 03:36 PM

    Thank you for contacting us.

    As far as I know, we do not delete any files. Please contact Dropbox Support to find out more about your missing files.

    We will be happy to help if you need any further assistance on this.