Submit button showing "please wait" and no response

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    OSIM.Malaysia
    Asked on August 23, 2018 at 10:52 PM

    Dear,


    kindly advice i testing the form: https://form.jotform.me/82342797086467

    after i submit, it showing "please wait" and no further action.

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    Jan
    Answered on August 24, 2018 at 05:21 AM

    Unfortunately, I was not able to replicate the issue. However, I encountered a different problem. I opened your form using the direct link and when I clicked the Submit button, it is not submitting. It is not showing the "Please wait" message as well. 

    Please try updating your Gift Registry widgets, here's how:

    In the Form Builder, select the Gift Registry widget and then click the "Widget Settings" button. Inside the settings, scroll down and click the "Update Widget" button.

    153510247308-24-3lj8x.png

    Is this form embedded on a webpage? If yes, then please try to re-embed it using the iFrame method. This will prevent script conflicts between the form and the webpage. Here's a guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    I have cleared your form cache as well so that your forms will be refreshed from our servers.

    Hope that helps. Let us know if you are still having issues. Thank you.