Why is only one of my forms showing up as "Form has exceeded Quota"?

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    Kaitlin22
    Asked on August 24, 2018 at 11:19 AM

    We use several forms, but one of mine is currently showing a "Form has exceeded Quota" error. How can I fix this?

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    BDAVID
    Answered on August 24, 2018 at 12:20 PM

    It is showing that error, because you have reached the Payments limit. So, any form that has a payment field in it, will be disabled. You could either upgrade to a paid plan that provides more payments per month, or wait for the counter to reset on Sep 1st, 2018.

    Please note that the counter resets the first day of each month. Let us know if you have more questions.

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    Kaitlin22
    Answered on August 24, 2018 at 01:43 PM
    Is that per form? Because, we have other forms with payments that are still running?
    Thank you, in advance.
    ...
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    BDAVID
    Answered on August 24, 2018 at 01:57 PM

    The payments limit is not per form, is per account total. What are the other payment forms that are still available despite the over limit status?