I'm trying to upgrade my account and get error messages.

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    Asked on August 24, 2018 at 11:44 AM

    when trying to upgrade to silver it will not allow me to do it. Can someone help me?

    I can be reached at 785-623-0833. 

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    Answered on August 24, 2018 at 12:36 PM

    We would like to apologize for any inconvenience this is causing you. I see that you have also opened a separate thread regarding your concern with more details.


    One of my colleagues is already assigned to that thread and you will be receiving a reply soon. May I suggest that you reply to that thread to avoid confusion, please?