Reports Unavailable for a full day?!?

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    Asked on March 02, 2011 at 10:00 AM

    This is really unacceptable for these reports to be unavailable for an entire day.  I also tried to download these forms yesterday evening and was unable to do so.  These forms are used for payroll within our company and we have a deadline to submit the data so our bank can pay out on this Friday.

    How can I possibly use your service with 24+ hours of down time?? I have no way of making my payroll in time for the cut off and now 25 people who are paid weekly will be without checks for the weekend unless I come up with a way to find their submited forms.

    This is very poor business to have such a large down time.


    Brian Turner


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    Answered on March 02, 2011 at 10:42 AM

    I'm sorry to hear that. We are working hard to make sure that they will be available by tomorrow morning. I hope that works for you. If it does not send me an email at atank at and I will get the reports for you.

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    Answered on March 02, 2011 at 11:05 PM

    We have enabled the submissions and reports back. Thank you for your patience.