What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Filepicker.io issue - customizations don't appear

    Asked by nalamdana on December 11, 2012 at 04:06 PM

    On the Filepicker.io site I can customize some text and add a branding graphic to the FP.io dialog box. 

    When my FP.io button is added to a Jotform, the graphic shows up, but the custom header/subheader do not.

    ?

     

    filepicker.io integration JotForm site
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    JotForm Support

    Answered by idarktech on December 11, 2012 at 06:20 PM

    Hi,

    Thanks for reporting. I have now forwarded this to our development team. We'll see if they can add this changes to our current integration.

    Thanks!

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    JotForm Support

    Answered by kenneth on July 18, 2013 at 02:36 PM

    Hi, with the new updates for the filepicker that was recently released by our developers this should be fixed by now. However we want some confirmations from your end.

    To properly display headers, go to filepicker properties and set the "Open To" option under General Settings to "Welcome Page". This will now show any message/text or what so called header/subheaders

    Thanks,
    Kenneth