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  • Profile Image

    Can users save their filled out data for later use? (user/customer management)

    Asked by eiermann on December 11, 2012 at 04:25 PM

    Is it possible that users who fill in a form can have something like a "user account"?

    That would save a lot of time so they don't need to fill in their home address, date of birth etc. every time they order/book something. 

    I found a similar thread here: http://www.jotform.com/answers/16322-Is-there-a-way-to-integrate-user-account-information-and-survey-data

    Seems like this guy managed to do it. Is there maybe a new integration of a service that allows me to do so that I haven't heard about yet?

     

    Looking forward to some positive input ;-)

    Keep up the good work!

    Cheers,

    Chris

    customer management customer account save entries remember form entry
  • Profile Image
    JotForm Support

    Answered by fxr on December 11, 2012 at 05:11 PM

    Hi Chris,

    Can you please review this guide:

    @ http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    Do you think you make something like that work for you?

  • Profile Image

    Answered by eiermann on December 11, 2012 at 05:20 PM

    Thanks for the quick reply. This was not exactly what I was looking for ;-)

    I will try to make an example:

     

    A customer orders something for the first time and enters his/her first name, last name, email address, address, postal code, etc.

     

    So next time when the customer comes back to the website and enters for example his/her email address and the form contains fields like address, postal code etc. the form should already be filled with this information.

     

    I have many different kind of forms but most fields (name, email etc.) are the same.

     

    Any idea?

  • Profile Image
    JotForm Support

    Answered by fxr on December 11, 2012 at 05:27 PM

    Chris,

    Unfortunately, there isnt really a straightforward way to do that.

    The only way I can see that working is with some kind of database to store the users details, then some kind of prepopulation of the fields via javascript.

    Its going to get pretty complex and require a fair bit of code.

  • Profile Image

    Answered by puredave on October 21, 2015 at 11:58 AM

    Hello. Yes, this is a very nice ability to not have users need to re-write all their info each time. Can't you store it in a cookie or something? 

  • Profile Image
    JotForm Support

    Answered by david on October 21, 2015 at 01:28 PM

    Unfortunately, there is no way to automatically store their details for the next time they come back to fill out the form.  The forms cannot query an outside source and there is no way for the form to know when the user has returned.  There are a few workarounds that require a fair bit of setup that can fill the form based on conditions or the URL, but none that will automatically do so.