Are we able to switch our current account to a nonprofit account?

  • mtespta
    Asked on August 25, 2018 at 12:32 PM

    We are a nonprofit organization and didn't realize that was an option when we signed up.  For continuity, we 'd love to keep the current account data/login and apply for nonprofit status.

  • Welvin Support Team Lead
    Replied on August 25, 2018 at 3:13 PM

    Yes, you should be able to switch. 

    If you are non-profit but not related to any school, please use this link to submit your application: https://www.jotform.com/nonprofit/pricing/. Otherwise, please use this: https://www.jotform.com/education/pricing/.

    Our approval is within 24 hours. Once you get approved, you should receive a separate email with links to the non-profit pricing. You can upgrade using the link. Our payment processor will automatically apply a proration to your payment. We can also refund any remaining balance if you wish to.