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mtesptaAsked on August 25, 2018 at 12:32 PM
We are a nonprofit organization and didn't realize that was an option when we signed up. For continuity, we 'd love to keep the current account data/login and apply for nonprofit status.
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Welvin Support Team LeadReplied on August 25, 2018 at 3:13 PM
Yes, you should be able to switch.
If you are non-profit but not related to any school, please use this link to submit your application: https://www.jotform.com/nonprofit/pricing/. Otherwise, please use this: https://www.jotform.com/education/pricing/.
Our approval is within 24 hours. Once you get approved, you should receive a separate email with links to the non-profit pricing. You can upgrade using the link. Our payment processor will automatically apply a proration to your payment. We can also refund any remaining balance if you wish to.