What happens when upload storage exceeds the limit?

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    Asked on August 27, 2018 at 02:57 AM

    What happens when storage exceeds the limit. For example if i have 10gb and im using a form to submit cv's and scanned docs. Once the cv & docs are downloaded i dont need the docs stored in jot form cloud.

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    Answered on August 27, 2018 at 07:18 AM

    Please note that when you exceed any limit, we send you a warning email with a date & time when the forms will be disabled. If you do not upgrade your account within this time frame, your forms will be disabled. 

    In case of reaching upload space limit as well, we send you a warning email with a time frame. Unlike submission counters, upload storage space usage is not rest on first day of every month. You need to upgrade your account to higher plan or delete the submission record from your form which has file attachment. Please note that deleting a submission record will also delete the attached file as well and free up your upload storage space. 

    Hope this answers your query.

    Do get back to us if you have any questions.