What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not being received after submitting a filled out one on line

    Asked by crmdgn on December 11, 2012 at 11:23 PM

    A message tells me that the filled out form has been received, but I am not getting an e-mail notification.  My first form worked well with an e-mail received in a few minutes.   I changed to a  new form and it looks fine, acts fine, but I am not getting the e-mail.

    The form is at the bottom of the page:  http://www.rainshadowconnections.com/Products_Pages/Cedar%20Boxes/Custom%20Cedar%20Boxes.html

    Ron Humphrey

    Page URL:

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    JotForm Support

    Answered by idarktech on December 12, 2012 at 12:02 AM

    Hi Ron,

    You do not seem to have any notifications setup on your form. Please follow this guide in order to received submissions via E-mail when someone submits the form. Receiving Emails on Form Submissions


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    Answered by crmdgn on December 12, 2012 at 12:14 AM
    Thanks much. It’s working. I’m not sure how I missed it the second time around.