Integration with Insightly is not working

  • Profile Image
    solarsphereau
    Asked on August 27, 2018 at 07:37 AM

    Hi, 


    I've just created a form for my website and set up an integration with Insightly.

    However, when the form is completed and submitted, the details submitted do not flow through to Insightly. No information flows through to Insightly.

    I can't see any errors that come up (although I'm not sure of where to look).

    Let me know if you need any further info.

    Regards, 

    Angus

  • Profile Image
    Kevin_G
    Answered on August 27, 2018 at 11:30 AM

    I have been checking your form and integration, it seems to be properly integrated. I have also cloned your form and integrated it with Insightly as well, it worked fine on my end. 

    I would recommend you to try resetting your API key, this guide will help you doing so: https://support.insight.ly/hc/en-us/articles/204864594-Finding-or-resetting-your-API-key 

    If the problem persists, let us know.