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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form does not appear and an error message is in its place.

    Asked by pethotel on December 12, 2012 at 01:04 AM

    When the page which contains my form is clicked on the following error message appears:  v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^

     

    This also happens if I try to view the form in a separate tab from the Jotform site

    Page URL:
    http://www.ruthspethotel.ca/html/returning_customer.html

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    JotForm Support

    Answered by NeilVicente on December 12, 2012 at 01:37 AM

    Your account's form cache seems to be stuck. I have since cleared your form cache, but it may take a few minutes to about an hour for the changes to reflect.

    In the meantime, try re-embedding the form using the following codes:

    <iframe allowtransparency="true" src="//www.jotform.ca/form/23396132429253" frameborder="0" style="width:100%; height:721px; border:none;" scrolling="no">
    </iframe>

    Let me know if you need further assistance. Cheers!