My form does not appear and an error message is in its place.

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    pethotel
    Asked on December 12, 2012 at 01:04 AM

    When the page which contains my form is clicked on the following error message appears:  v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^

     

    This also happens if I try to view the form in a separate tab from the Jotform site

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    NeilVicente
    Answered on December 12, 2012 at 01:37 AM

    Your account's form cache seems to be stuck. I have since cleared your form cache, but it may take a few minutes to about an hour for the changes to reflect.

    In the meantime, try re-embedding the form using the following codes:

    <iframe allowtransparency="true" src="//www.jotform.ca/form/23396132429253" frameborder="0" style="width:100%; height:721px; border:none;" scrolling="no">
    </iframe>

    Let me know if you need further assistance. Cheers!