How to Change the Email Address Used for Notification Email

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    Marilyn  
    Asked on August 27, 2018 at 10:52 AM

    Thank you for the previous response.  Unfortunately, that is not helping. 

    Most recently, we were able to update the email addresses through Google - Gmail.  But we can't do that now.  And we don't have a User Name and Password because we were able to update the email addresses via the Google app.

    Attached are some screen shots of what we currently have.  Below is our website and the page that is generated by Jotform when members contact us via the Community Bankers Mortgage Forum.

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    david
    Answered on August 27, 2018 at 12:56 PM

    Here is our guide on how to change notification email addresses:

    https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    As for the account issues, the username associated with the account that has your form is "maxburst" and the email address for password reset purposes is "info@maxburst.com".  If someone else has created the forms for you, you would neeed to contact them to make the updates.