Double form linking!!! URL in email opened someone else's form!!

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    greenolivearts
    Asked on August 27, 2018 at 05:38 PM

    A URL sent to a new applicant so they could complete their application and submit it actually opened ANOTHER APPLICANT'S unfinished application form in JotForm. This is a major privacy breach and threatens to scare away business! I have submitted private customer service requests twice this week with no response yet. How do I get in touch with someone at JotForm who can stop this madness? :-[

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    Jed_C
    Answered on August 27, 2018 at 08:06 PM

    My manager already sent a report to our L2 team here https://www.jotform.com/answers/1564367

    Our L2 team will follow up on that thread. We apologize for the inconvenience and we thank you for your patience in the meantime.