My IP address has been banned

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    gabnicsop
    Asked on August 27, 2018 at 05:54 PM

    Hello. I really need this fixed. I can't access my account thru my computers, only via my phone. I build websites and want to build on my PC. Please help. It's saying that my IP address is banned because of a possible phishing attempt. My is email address is shawn@goswc.net.  Shawn Hagen

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    BitiaP
    Answered on August 27, 2018 at 06:09 PM

    I checked your accounts and they are active, I have cleaned your IP, in order to avoid any inconveniences please check our: Terms of Use

    Thank you.

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    gabnicsop
    Answered on August 27, 2018 at 06:43 PM
    New response receivedBitia, I have checked and I still can’t access. Does it take a while to show again? Shawn
    ...
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    BitiaP
    Answered on August 27, 2018 at 07:24 PM

    Are you using the IP we have on file 2600:387:b:5:0:0:0:86, can you please verify it with this tool? IP address- https://whatismyipaddress.com/ 

    https://www.screencast.com/t/cJ5eYRYn 

    If you are not able to login, please let us know so we can assist you.

    Thank you.

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    gabnicsop
    Answered on August 27, 2018 at 07:47 PM

    I am checking on my PC and that IP address is 206.188.231.183. I'm also checked on my laptop and it doesn't work there either. Could it have something to do with my router? I've never had any problems before.

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    BDAVID
    Answered on August 27, 2018 at 09:17 PM

    We have whitelisted your IP address "206.188.231.183", please try again, and let us know if you need more help.