What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How come I can't log in on the JotForm app?

    Asked by PCJC on March 02, 2011 at 11:59 AM

    When I put in the user name and password and press submit, the message "Incorrect User Name or Password" appears. Both work in webform, how come it doesn't work on the iPhone app? 

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    JotForm Support

    Answered by liyam on March 03, 2011 at 07:17 AM


    I will submit a ticket for this matter.

    Thanks for your patience.

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    JotForm Support

    Answered by JotFormSupport on March 05, 2011 at 06:29 AM

    Have you tried using forgot password link? Did you able to login Jotform with a computer? We will need to know whether it is a serious problem? Only related with IPhone application or Is it also related with our site-www.jotform.com-