I am attempting to downgrade my account but it is not accepting my username and password

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    kwilliams
    Asked on December 12, 2012 at 10:01 AM

    How can I make this happen? I never received a separate Plimus login

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    moonzkie
    Answered on December 12, 2012 at 11:12 AM

    Hi,

    Your Plimus username is the long string of numbers from the original Plimus email you received when you paid for your JotForm account. In case you forgot your Plimus password, please reset your password here or visit their Customer Support page.

    Although for your convenience, I have downgraded your account. Your account will remain premium until December 19, 2012.

    Thank you.