What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Pricing for adding to current account

    Asked by EtherionInc on December 12, 2012 at 12:55 PM

    I would like to take advantage of your 2 year Premium pricing special.

    As an existing customer, will it simply extend by current subscription? I would like to make sure that you match my order with my existing account and not create a new account.


    Thank you,  -Don Lewis  (865) 977-9777

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    JotForm Support

    Answered by EduardoMendez on December 12, 2012 at 01:40 PM

    Hi there, 

    I see that you are currently subscribed in a Premium Plan that ends in April 2014.

    Did you want to add to this plan?

    Just as a reminder, this is a deal that is available for users who whish to upgrade from a current subscription and will be available yearly.

    Please let us know!  We'll wait for your response!