Form Over Quota

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    shoprala
    Asked on August 28, 2018 at 03:02 PM

    Hello-

    For some reason this error message keeps popping up...I've deleted all of the submissions in the form and it's still doing the same thing. Can you help me get this straightened out?

    Thank you for your assistance! 

    Screenshot
  • Profile Image
    jonathan
    Answered on August 28, 2018 at 04:13 PM

    I reviewed your account and it shows that it had exceeded the Upload space limits allowed for the FREE account. This was the reason the account is over quota and in Overlimit Status.

    You can also review the details in your my account usage page

    https://www.jotform.com/myaccount/usage

    If you want to decrease the Upload space usage, you will need to delete submissions on your forms that have submission uploaded files on them. 

    Or you can also upgrade to the next higher plan for expanded Upload space limits. Upgrades will take effect immediately and will reactivate the forms.

    Let us know if you need further assistance.