Calculated values are randomly deleting

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    sashakapur
    Asked on August 28, 2018 at 03:11 PM

    This has happened several times today: I've inserted calculated values in a field. Then, I return to the form and the calculated values are GONE or have reverted back to their old values. Please help, as this is causing a lot of data inconsistencies.

     

    Specifically, I faced the problem several times on the "teacher's first and last name" fields on this form: https://www.jotform.com/build/82316105784153

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    BDAVID
    Answered on August 28, 2018 at 04:23 PM

    I have cloned your form, but I could not find any form calculation field, nor a calculation: https://www.jotform.com/help/259-How-to-Perform-Form-Calculation-Using-a-Widget 

    There are not calculations performed via conditions either. Can you please share screenshots to illustrate what you mean? https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

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    sashakapur
    Answered on August 28, 2018 at 04:57 PM

    1535489866Screen Shot 2018-08-28 at 4.57

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    BDAVID
    Answered on August 28, 2018 at 05:20 PM

    Thanks for the illustration. So, the assigned values are getting clear, how often does this happen? 

    I have checked my clone version, and the assigned values are still there.

    Probably the issue is related to form's cache problems. Please try clearing your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache