Square: how to receive product description on Square dashboard?

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    littleblankcanvas
    Asked on August 28, 2018 at 03:59 PM

    Hi,

    I am testing the square payment integration and i noticed that the details of the sale were not synced in square. The transaction went through but it was not attributed to a customer and it had no description of the product sold.

    Is it possible to sync customer and product with square?


    Thanks

  • Profile Image
    Victoria_K
    Answered on August 28, 2018 at 05:17 PM

    Hello,

    As far as I know, the Square integration does not have an option to pass the product details to Square dashboard. We have a similar report from other users so I have forwarded this to our developers for further investigation. We will let you know here once this is resolved.