I am not receiving my emails from the forms

  • Profile Image
    Asked on December 12, 2012 at 03:13 PM

    For some reason when a user submits a form I am no longer receiving the data. I haven't had this issue before.

    Please advise.


    Thank you,

    Nathan Akers

  • Profile Image
    Answered on December 12, 2012 at 03:25 PM

    Hi Nathan,

    I have found your email address in our bounce list, this happens when your email host is rejecting our emails for a time for some reason.

    The exact message back from your email server was:

    Reason(s) : 5.3.0 - Other mail system problem 550-'An address in this message is listed=
    on inv-uri.rbl.spamrl.com. Please organise removal and retry.'

    This may just be a transient problem, I have removed your email address from the bounce list.

    Can you please test and let us know if and when any similar issues recur?


  • Profile Image
    Answered on December 12, 2012 at 03:48 PM

    Hello, I tested this and it is working now.


    Thanks for your help!