Do you have server down time information?

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    Mitsuwa
    Asked on August 28, 2018 at 08:50 PM

    I manage Jotform for my client and they claim that the number of the submission for the particular form is down dramatically compared to other month. They are asking me if I know of any down time Jotform's server is experiencing. Do you have down time information posted somewhere?

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    Kiran
    Answered on August 28, 2018 at 11:32 PM

    You may check the server status from the following link.

    http://www.jotformstatus.com/

    Though, there is no server related information, you may also check the analytics of the form by using our Form analytics that might help. Please refer to the guide below:

    https://www.jotform.com/help/425-Understanding-Form-Analytics-and-Ways-on-How-to-Get-Your-User-s-Info

    Hope this information helps!