-
deltaestatestownhomesAsked on August 28, 2018 at 10:54 PM
I cleared forms and stored data that is no longer needed, my account shouldn't be disabled anymore, please adjust.
Page URL: https://form.jotform.com/81131456984158 -
Nik_CReplied on August 29, 2018 at 2:49 AM
Your account is over limit with upload space.
Meaning you have to either delete some submissions that contain uploaded files or you'll have to upgrade.
But please be mindful that deleted submissions cannot be recovered.
You can read more about account limits here: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits
We'll wait for your response.
Thank you!
-
deltaestatestownhomesReplied on August 29, 2018 at 1:02 PM
I already did that
-
Nik_CReplied on August 29, 2018 at 1:50 PM
According to our logs, you still have 11 submissions with 126 uploaded files in this form https://www.jotform.us/form/81131456984158
And that is what is throwing your limits over.
Please check and let us know if you were able to make it work.
Thank you!