Login not allowed after changing password

  • Profile Image
    Scott
    Asked on August 28, 2018 at 11:00 PM

    After changing my password, the site will not allow me to login. It logged me in upon changing the password, but once I log out, the Sign In button does nothing when I try to enter my credentials.

  • Profile Image
    Victoria_K
    Answered on August 29, 2018 at 03:38 AM

    Hello,

    Could you please clear your browser cache and cookies and try to log in again?

    Please let us know if the issue persists afterwards.