What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    A form that I created is not working

    Asked by rollit on December 12, 2012 at 04:17 PM

    I can send a test from jotform and I get it fine, but when I fill out on the website it does not work. I'm not sure what is going on?


    Thanks, Randy

    Page URL:

  • Profile Image

    Answered by fxr on December 12, 2012 at 04:49 PM

    Hi Randy,

    It looks like we had a very temporary replication  problem.

    Can you please the form again and let us know if the issue is persisting?


  • Profile Image

    Answered by rollit on December 12, 2012 at 05:25 PM

    You want me to what? re-load it or re-create it? You do not give me an answer above. :)

  • Profile Image
    JotForm Support

    Answered by Mike_T on December 12, 2012 at 05:45 PM

    What do you mean by non working form? Are you having a problem with Email Alerts?

    We will be happy to help you.