Mac G4's getting error message "Secure Connection Failed"

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    Stephen Peterson 
    Asked on August 29, 2018 at 10:45 AM

    I have been using jotform for years. Unfortunately, my fleet of Mac G4's are getting an error message "Secure Connection Failed" etc. when I try to submit a filled out form. The Form loads fine using "" and I can fill it out, but when I try to submit, the URL changes to "" and I get the error message. I can only run Firefox 3.5.3 on my PPC Macs running OS X 10.4. We only collect data for 4 hours, twice a year. We only collect contact information for brides. There is no credit card info or anything more sensitive than emails, addresses, and phone numbers. Is there ANY work around?

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    Answered on August 29, 2018 at 12:58 PM

    Please use this link ( to fix the issue.

    Here's my test submission to your form using the link I provided:


    I added a letter "s" to the link to make the form secure. 

    I hope this helps.