The number of products displayed at a time on my PayPal payment field has changed

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    hotworkforce
    Asked on August 29, 2018 at 12:14 PM

    Just a minute ago the payment layout was all in one page instead of scroll one at a time. I want it all to show the options in one page. Just like this:

    1535559211one page cart.JPG


    Instead of this:

    1535559226scroll payment.JPG


    How do i changed it back to the first layout?

  • Profile Image
    Kiran
    Answered on August 29, 2018 at 01:45 PM

    Did you make any changes to the form that might have caused this? If so, could you try reverting the form to the previous version from the form revision history? Please refer to the guide below that can help you with form revision history.

    https://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Please get back to us if you need any further assistance. We will be happy to help. 

  • Profile Image
    hotworkforce
    Answered on August 29, 2018 at 02:43 PM
    I reverted to the earliest history but it didn’t show it on one page.
    ...
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    Jim_R
    Answered on August 29, 2018 at 04:54 PM

    Hey @hotworkforce - Is this the form you're working on?

    https://www.jotform.com/82245727263156

    I've been fiddling around with the PayPal payment field and my impression is that the number of products displayed at any given time depends on the screen resolution (or your browser's viewport). When your payment field is viewed from a larger screen (1080 and up to 4k), the payment field has more wiggle room to display more products.

    And if you try to view it through 1366 x 768 or 720p and lower, it will only display one (or two) items at a time. I think this was intended and by design to ensure that the products will be rendered properly on different screen sizes.

    For example, I created a form with a PayPal payment field that has 12 products. Below are 3 different ways the payment field was presented when viewed from 3 different viewport sizes:

    1366 x 768 (max 2 items at a time):

    1920 x 1080 (max 7 items at a time):

    4096 x 2160 (all 12 items displayed):

    If you have a device that has a higher resolution (preferably 1080p or 4k), try viewing your form from there to see the difference. Then, compare it with a laptop that has a relatively lower resolution (768 or 720p and lower).