We received a lot of spam and are now over our quota

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    Sprouse
    Asked on August 29, 2018 at 01:32 PM

    Is there a way to delete spam in our submissions? We typically stay well within the number of submissions. Suggestions on how to eliminate spam?

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    Adrian
    Answered on August 29, 2018 at 02:25 PM

    I have initiated a recalculation of the submissions that you have received this month (which will exclude the Spam submissions that you have deleted).

    Your account usage is well under the limits and your forms should work correctly.

    You can check the usage of your account in the Usage section.
    https://www.jotform.com/myaccount/usage

    Let us know if you need further assistance.