How secure is Jotform?

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    Asked on August 29, 2018 at 04:34 PM

    I'd like to know how secure my data is when I use Jotform.  I found that it is encrypted in transit, but not at rest.  Is this true? If we use the HIPAA compliance plan (even if our info is not medical related) will this give us better encryption? 

    Do you have a white paper or other document that discusses your security?  I would like to have something to show my team.

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    Answered on August 29, 2018 at 06:13 PM


    You may refer to our Security page for more related information: 

    Apart from HIPAA compliance feature, there is an option to encrypt form data with the private key, which is provided only to form owner. This feature is available to all users: 

    If you have any further questions on security, please let us know.

    Thank you for contacting us!