JotFrom Branding still showing after upgrade

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    Asked on August 29, 2018 at 04:58 PM

    Why am I still seeing Jotform branding even though I purchased the Bronze plan?

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    Answered on August 29, 2018 at 06:39 PM

    We would like to apologize for any inconvenience. Respondents should not see the Jotform Branding on the Thank-You page of your form after you uncheck the Jotform Branding option on the settings page of your account —

    Otherwise, please let us know. We may also need to make test submissions on your form with your permission to test the issue.