JotFrom Branding still showing after upgrade

  • JeffMonaghan
    Asked on August 29, 2018 at 4:58 PM

    Why am I still seeing JotForm branding even though I purchased the Bronze plan?

    Jotform Thread 1566808 Screenshot
  • Mike_G JotForm Support
    Replied on August 29, 2018 at 6:39 PM

    We would like to apologize for any inconvenience. Respondents should not see the JotForm Branding on the Thank-You page of your form after you uncheck the JotForm Branding option on the settings page of your account — https://www.jotform.com/myaccount/settings

    JotFrom Branding still showing after upgrade Image 1 Screenshot 20

    Otherwise, please let us know. We may also need to make test submissions on your form with your permission to test the issue.