I need to cancel my monthly fee

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    ALICEFARLEY
    Asked on August 30, 2018 at 09:21 AM

    I need to cancel my monthly fee, as ownership of the form is being assumed by the non profit I made it for

    They have a high level account, and this form will be used by many people, so a larger acct. was needed than my bronze level acct. Can you advise next steps? Thank you. 

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    Richie_P
    Answered on August 30, 2018 at 12:32 PM

    I'm not sure I understood your question correctly.

    Do you want to cancel your subscription? Or upgrade your subscription?

    If you want to cancel your subscription, you can follow this guide:https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    We will wait for your response.

    Thank you.