How to have selection in the form trigger email notifier sending?

  • Profile Image
    GTWebdesign
    Asked on August 30, 2018 at 11:18 AM

    I'd like to know if I can customize one of my forms (82256657484165). 

    Currently it has three options for choosing reason for appointments.

    New, return and procedure.

    Is it possible to modify the form so that NEW and RETURN selections only go to one email recipient while the option of the PROCEDURE selection goes to a secondary email recipient without having to create 2 separate forms?


    Please reply ASAP to:   gtcwebdesign@tampabay.rr.com

  • Profile Image
    Nik_C
    Answered on August 30, 2018 at 01:28 PM

    Yes, it is possible by using a conditional email sending, please check this related guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    So you can specify which selection will trigger which email.

    Please try and let us know how it worked for you.

    Thank you!