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nrfarleyAsked on August 30, 2018 at 1:45 PM
Hi, I am trying to change conditions for receipt emails and I continue to get the error message below. I can add one department, but when I go to add an additional one it says I'm trying to use multiple recipients. Each condition only has one recipient in the email field. I did make changes and deleted emails that we no longer relevant. Are there perhaps ghosts in the system that I can't see? Thanks for any help you can give me.
To use multiple recipients, please upgrade your account.
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Kevin Support Team LeadReplied on August 30, 2018 at 2:46 PM
I can see you're on the free status, note that free accounts are limited to 1 email recipient only as the message you're receiving states. This applies to the email notifications and conditions wizard.
In order to be able to use multiple recipients, you need to upgrade your account.
Thanks.