Unable to login to Jotform's account

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    Julie Susalla 
    Asked on August 30, 2018 at 01:50 PM

    I’ve tried to login using every password that I’ve had for my account, none will let me login. What the hell is going on? 

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    AshtonP
    Answered on August 30, 2018 at 02:49 PM

    I see you have an account with us and it's active. You can reset your password by using forgot password option on the login screen.

    Here is the first step -

    66095_forgot_password.png

    Step 2: It will ask you for the email or user id, please enter your email address -

    66096_forgot_pass_2.png

    This will send a password instructions to your email and you should then be able to reset it to a new password.

    I hope this helps.