What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I revert back to the old My Forms layout?

    Asked by skytownbk on December 13, 2012 at 11:39 AM

    I'm not much of a fan of the old layout.

  • Profile Image
    JotForm Support

    Answered by Welvin on December 13, 2012 at 12:25 PM

    Hi,

    Do you mean, layout of the old my forms page? Use the "Switch to old version" button found below the new my forms page;

     

    Thanks

  • Profile Image

    Answered by skytownbk on December 13, 2012 at 03:25 PM

  • Profile Image

    Answered by fxr on December 13, 2012 at 03:51 PM

    @skytownbk,

    If you have responded to this via email, we are unfortunately unable to see your response.

    if it important, please post your reply direct to the thread itself.

    @ http://www.jotform.com/answers/156819-How-do-I-revert-back-to-the-old-layout#2

    Thanks!

  • Profile Image

    Answered by skytownbk on December 14, 2012 at 12:08 PM

    Hi, I am trying to revert back to the old layout, but the button to switch back is not showing up.  

    It's very strange - on Chrome, the new layout appears, but on Firefox, the old layout appears.

    Please see the screenshot - can you switch me back to the old layout?

    https://dl.dropbox.com/u/12767965/jotform.png

  • Profile Image

    Answered by jeanettebmz on December 14, 2012 at 01:26 PM

    That is most likely a browser issue. Can you try clearing Chrome's cache?

    Thanks

  • Profile Image

    Answered by skytownbk on December 14, 2012 at 01:49 PM

  • Profile Image

    Answered by jeanettebmz on December 14, 2012 at 02:05 PM

    your post came with nothing , can you please re-post it and let us know if the issue still persist?

  • Profile Image

    Answered by skytownbk on December 14, 2012 at 02:20 PM

    It's still happening.  I tried clearing the cache and running an incognito tab, but it's still under the new layout.  Sorry to be the pain, but the new layout doesn't have the same folder structure (the names of the folder are wrong)

  • Profile Image

    Answered by jeanettebmz on December 14, 2012 at 02:29 PM

    I still think that is a browser issue, I just logged using my common user (not my support user) and I was able to switch back and forth to the old version in Chrome with no problems at all

  • Profile Image

    Answered by skytownbk on December 14, 2012 at 02:38 PM

    Is there a URL to switch back?  The little link to switch back doesn't appear for me.

  • Profile Image
    JotForm Support

    Answered by Mike_T on December 14, 2012 at 03:21 PM

    We are sorry for the troubles, it is hard to reproduce the issue from our side.

    I do not have the switch back URL, but here is a link to the old version that you may bookmark:

    http://www.jotform.com/page.php?p=myforms

    Do you see the switch back button when you log in to the JotFrom via incognito tab?