Custom URL change problem

  • Profile Image
    Pawsibilities
    Asked on August 31, 2018 at 01:36 AM

    Hi,

    I need help changing my service request form back to a custom link.

    Instead of https://form.jotform.com/52380261952151

    I want it to be https://form.jotform.com/servicerequest

    Before this happened, I looked at the details for hide a page in "conditions". I didn't change anything so may be a coincidence.

    When hitting edit where the link is shown, the option to apply shows and won't let me edit.

    Thank you for your help!

     

    Lea 

    Your pet's best friend next to you. 

  • Profile Image
    Randy
    Answered on August 31, 2018 at 07:21 AM

    You can set custom URLs in a predefined structure. It is like:

    https://form.jotform.com/UserName/FormName

    So your custom URL can be:

    https://form.jotform.com/Pawsibilities/servicerequest

    To further information please visit this guide:

    https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form

    If you need further information please let us know.