what does it means "You're out of monthly submission limit."? (Private)

  • AssDocit
    Asked on August 31, 2018 at 5:24 AM

    Hello,

     

    today this writing appeared "you're out of monthly submission limit",

    Do you mean the end of the month or 30 days?

    If is the second case, when the monthly limit ends?

     

    Thank you for your time.

    Jotform Thread 1568305 Screenshot
  • ozturkoguz
    Replied on August 31, 2018 at 7:07 AM

    If you are using free plan, you have some limits such as 100 monthly submission limit, 100 MB upload space limit or 3 payment submission per month etc. If you reach the monthly submission limit, you can't receive any submission until the first day of the next month.

    If you upgrade to a paid plan, that will take effect immediately, and you can receive more form submissions, payment submissions, upload space etc. If you want to check, you may see our pricing page and choose a plan that best suits your needs.

  • roneet
    Replied on August 31, 2018 at 8:44 AM

    I see you are on Monthly Bronze subscription and your account is in good standing now.

    -1,000 monthly submissions including SSL submissions

    -10 Payments per month

    -10GB of total space

    -25 of the total forms

    -10,000-month form views

    -Unlimited submission storage

    -Unlimited reports, fields per form

    -No more Jotform branding

    You may also this information on our pricing page https://www.jotform.com/pricing. Feel free to reach out if you have any other questions or concerns.

    Note: The submissions, payment, form views counter limit will be reset on every first day of every month.

    For example, All your limits will be reset on September 1st,2018.

    Hope this helps!

    Thanks.