Understanding the Payment limits of free account

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    Asked on August 31, 2018 at 09:42 AM

    Hi there

    My understanding is that I can only receive 3 payments per month with the free subscription. Can people still fill in the form and send it in without paying beyond the 3?

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    Answered on August 31, 2018 at 11:58 AM

    In the Free plan, you have limitations up to 3 payments. Your customers can submit your payment form 3 times per month. If you reach that limit your account will be disabled until the next first of the month or you do the upgrade (this applies to all limits actually).

    To sum it up, with the Free Plan, you can:

    1. Create 5 forms.

    2. 100 Submissions (per month)

    3. 1 Submission with Payment (per month)

    4. 100 MB Available Space.

    5. 1,000 Form Views (per month)

    6. 500 Total Submission Storage (account-wide / lifetime)

    All monthly limits get reset on the 1st day of each month.

    Related guide: Understanding-Your-Account-Usage-and-Limits

    Hope this helps!