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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I prevent populated form data from disappearing in Internet Explorer?

    Asked by mcnairgs on December 13, 2012 at 01:15 PM

     

    My form is populated with form data from another form using form variables but when the user presses next to continue to the next page, the email address field disappears. Does anyone know of a way to prevent this from happening in Internet Explorer because it doesn't happen in Google Chrome?

     

    Here is the link:

    http://form.jotform.us/form/23185774860159?applicantsName3%5bfirst%5d=Margarita&applicantsName3%5bmiddle%5d=&applicantsName3%5blast%5d=Vidrio&applicantsEmail4=margarita_vidrio@wsu.edu&theApplicants=

     

     

     


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    JotForm Support

    Answered by Mike_T on December 13, 2012 at 02:24 PM

    Thank you for contacting us.

    There is something wrong with the Internet Explorer. However, as far as I can see, Microsoft has fixed that behavior in the Internet Explorer 10.

    To solve the problem on other versions of the Internet Explorer, please delete the Hint Example text from your email field.

    It should help.

    Please feel free to contact us if you need any further assistance.

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    Answered by mcnairgs on December 13, 2012 at 02:31 PM

    Thank you so much! That fixed it!

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    JotForm Support

    Answered by Mike_T on December 13, 2012 at 02:33 PM

    You are quite welcome. Thank you for using our service!