PayPal Payment Not Working

  • mthreeimage
    Asked on August 31, 2018 at 1:21 PM

    When I complete the credit card form and hit submit on the 2019 Nominee Submission Form, it gets hung up at "please wait". I can't figure out why payment is not processing. 

    Jotform Thread 1568715 Screenshot
  • Elton Support Team Lead
    Replied on August 31, 2018 at 2:36 PM

    It is most likely due to your WP platform that limits iframe embedded forms without proper permissions on sandbox attribute in the iframe code.

    To fix it, please try to use the iframe embed code of your form and re-embed it directly on your WP page.

    Let us know how it goes after.