Why is my form no longer appearing?

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    nycbar
    Asked on December 13, 2012 at 02:23 PM

    I embedded a form on a page last week, and it rendered as expected.  Today it is not showing up.  I have checked the page in IE, Chrome, Firefox and Safari and it won't show up in any browser.

     

    How can i get the form to show on the page?

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    fxr
    Answered on December 13, 2012 at 02:25 PM

    Looks to be rendering fine here.

     

     

    Can you see the form OK on this link ?

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    nycbar
    Answered on December 13, 2012 at 05:22 PM

    That link is flagged as spyware by the barracuda webfilter in my office.

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    fxr
    Answered on December 13, 2012 at 05:25 PM

    Well, we have found the problem.

    The form is working fine outside of your office.

    Can you ask your network guys if they can somehow whitelist the *.jotfom.us domain on this webfilter ?

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    fxr
    Answered on December 13, 2012 at 05:27 PM

    Just a potential workaround for this, does this form URL show ok?

     

    http://form.jotformpro.com/form/23396594724162

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    nycbar
    Answered on December 14, 2012 at 10:15 AM

    That URL shows:

    Invalid Form URL
    This form is not available for this domain.
    http://www.jotform.us/form/23396594724162
  • Profile Image
    nycbar
    Answered on December 14, 2012 at 10:16 AM

    Justr tried it again and it is loading the form.  Thank you.