What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form no longer appearing?

    Asked by nycbar on December 13, 2012 at 02:23 PM

    I embedded a form on a page last week, and it rendered as expected.  Today it is not showing up.  I have checked the page in IE, Chrome, Firefox and Safari and it won't show up in any browser.

     

    How can i get the form to show on the page?

    Page URL:
    http://www.nycbar.org/ASAFE/asafe2013b.html

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    Answered by fxr on December 13, 2012 at 02:25 PM

    Looks to be rendering fine here.

     

     

    Can you see the form OK on this link ?

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    Answered by nycbar on December 13, 2012 at 05:22 PM

    That link is flagged as spyware by the barracuda webfilter in my office.

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    Answered by fxr on December 13, 2012 at 05:25 PM

    Well, we have found the problem.

    The form is working fine outside of your office.

    Can you ask your network guys if they can somehow whitelist the *.jotfom.us domain on this webfilter ?

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    Answered by fxr on December 13, 2012 at 05:27 PM

    Just a potential workaround for this, does this form URL show ok?

     

    http://form.jotformpro.com/form/23396594724162

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    Answered by nycbar on December 14, 2012 at 10:15 AM

    That URL shows:

    Invalid Form URL
    This form is not available for this domain.
    http://www.jotform.us/form/23396594724162
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    Answered by nycbar on December 14, 2012 at 10:16 AM

    Justr tried it again and it is loading the form.  Thank you.