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    an old form and a new form seem to be entangled

    Asked by neenah71 on December 13, 2012 at 02:37 PM


    I created a copy of an old form. I made changes to the copy and sent out the link for the recipients and responders to use. The form was set to email each of the recipients whenever one of them responded. However, the first three responses actually sent the others the old form that they had previously completed.


    I've since disabled the old form. Will this fix the problem?

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    JotForm Support

    Answered by idarktech on December 13, 2012 at 03:33 PM


    As long as you've provided to them the correct form URL, that's fine.

    Also, one thing I noticed is that your form notification isn't updating, this may be the reason why you've mentioned it is still sending the old notifications. Try recreating your form notification, this should fixed it. Open your new edited form, delete its notification and create a new one.